Frequently asked questions
Everything you'd like to know before you visit.
Answers about consultations, treatments, payment and appointments. For treatment-specific questions, each treatment page has its own FAQ.
Getting started
Do I need a consultation first?
Yes. Every treatment begins with a consultation so your plan is tailored to you and medically appropriate. First-time clients are always seen for a consultation before treatment.
Is the consultation complimentary?
Yes — complimentary consultations are available in person at our Encinitas studio or by phone. Choose whichever is easier on our booking page.
What treatments do you offer?
Skin tightening (Sofwave™ and XERF), laser skin rejuvenation (LaseMD Ultra), injectables, prescription acne and anti-aging care, Pure Impact™ muscle sculpting, medical weight management, non-surgical hair restoration, and Clarity II laser for hair removal, veins and redness — for women and men.
Do you treat men?
Yes. Our treatments are designed for both women and men. For face or body treatments, we recommend shaving the night before rather than the day of your appointment.
Do you offer in-home treatments?
For select clients, concierge in-home treatments are available, offering the same standard of care in a familiar setting. Ask us at your consultation.
Treatments & recovery
How does skin tightening work?
Sofwave™ uses focused ultrasound to support your skin's own collagen production, firming loose or lax areas with minimal downtime. XERF uses radiofrequency to tighten the deeper support layers beneath the skin. Your provider will recommend the right approach for you.
Is Sofwave™ safe for my skin type?
Sofwave™ can be used on all skin types and skin colors, at any time of year, with minimal downtime.
What do muscle-toning treatments do?
Pure Impact™ uses electromagnetic energy to stimulate deep muscle contractions, supporting tone and definition in areas like the abdomen, arms and thighs.
Is there downtime?
Most of our treatments are non-invasive with minimal to no downtime. Recovery varies by treatment, and your provider will give you specific aftercare instructions.
How does medical weight management work?
After a consultation and evaluation, your provider determines whether a GLP-1 program is appropriate and builds a personalized plan, which may also include nutritional guidance and body treatments. Eligibility is determined individually.
Payment
What payment methods do you accept?
We accept major credit and debit cards and Zelle, and we offer flexible payment plans through Cherry. Payment is due at the time of service.
Do you accept insurance?
No. Radiant Lab is a self-pay practice and does not accept insurance. Flexible payment plans can make treatment more accessible.
Do you offer payment plans?
Yes. Through Cherry, you can split treatment costs into smaller payments over 3, 6, 12 or 24 months, subject to approval. Checking your options won't affect your credit score.
Appointments & policies
Is a deposit required?
Yes. A non-refundable deposit is required at booking to secure your appointment, and it is applied toward the cost of your treatment.
What is your cancellation policy?
Please give at least 48 hours' notice to cancel or reschedule. Cancellations with less than 48 hours' notice, and no-shows, incur a $100 fee charged to the card on file.
When should I arrive?
Please arrive 10 minutes early. On arrival, we kindly ask you to wait in your vehicle or outside until we text or call to let you know we're ready. For Sofwave™, arrive 90 minutes early so numbing cream can take effect.
How should I prepare for treatment?
Arrive with skin free of makeup, skincare, lotion and sunscreen. For consultations, bring the skincare products you currently use, and tell us in advance about any allergies or sensitivities.
What are your hours?
Radiant Lab is open by appointment only, so every visit receives our full attention and discretion.
Treatment questions
Detailed questions about sessions, downtime and results are answered on each treatment page.
- Sofwave™ Skin Tightening Ultrasound lifting and firming for face, neck and body Face & Skin
- XERF Deep Structural Tightening Radiofrequency tightening for deeper support layers Face & Skin
- LaseMD Ultra Skin Rejuvenation Korean-developed laser for tone, texture and glow Face & Skin
- Pure Impact™ Muscle Sculpting Electromagnetic muscle toning and definition Body & Wellness
- Medical Weight Management Personalized GLP-1 programs, after medical evaluation Body & Wellness
- Injectables Conservative, expression-preserving tox and fillers Face & Skin
- Anti-Aging & Acne Treatments Prescription topicals for clarity and prevention Face & Skin
- Non-Invasive Hair Restoration LaseMD laser with growth-factor serum for fuller hair Laser & Hair
- Clarity II Laser Laser hair removal, veins, redness and laser toning Laser & Hair
Still have a question?
Call or email us, or book a complimentary phone consultation.
- Studio
- 4403 Manchester Ave, Ste 208
Encinitas, CA 92024
Get directions (opens Google Maps) - Hours
- By appointment only